Hyatt Centric Janakpuri New Delhi

Ausgezeichnetes Hotel in Janakpuri, neben der U-Bahn-Station, gute Anbindung an alle Teile Delhis mit der U-Bahn, auch ein Einkaufszentrum in der Nähe (Unity One Shopping Mall), das Zimmer war ausgezeichnet, sauber und hatte die erwartete Größe von Hyatt, das Personal war sehr freundlich und hilfsbereit, das Frühstücksbuffet bietet eine gute Auswahl und viele Optionen mit Live-Kochtheken, alles ausgezeichnet, sehr empfehlenswert

Für 3 Tage mit Frühstück gebucht. Nach dem Einzug äußerte der Kunde seine Unzufriedenheit mit der Umgebung und bestand auf einer Veränderung. Ich blieb nur weniger als eine Stunde und bekam keinen Cent zurück. Enttäuschung.

Disappointed, I wouldn’t have thought that a brand name like HYATT would be setting the bar so low. No hand towel rail, toilet roll holder coming off, not very well cleaned, the phone doesn’t work. Informed them regarding the phone, someone was sent out, who just fiddled around with the wire then said it’s now working, back to square one after a while. Air and heat conditioning not working properly, someone came to sort it out on three occasions over two days, all times they said it’s okay now, each time it was exactly the same and made no  change to the room temperature. On the third day I asked for a heater as the room was too cold, someone came with a heat and plugged it in, the heater was not working, informed them that the heater is not working, someone came to replace the heater. The replacement heaters was badly damaged, it had a jagged portion of the side of the heater broken away (approximately 5” square ) and exposing the wires. The guy who bought the heater plugged into the socket by the bed leaving a very tight space to walk past it, as the other socket wasn’t working. I asked the guy to take the heater back, pointing out to him that the heater was very dangerous and could electrify someone. I